About us
The Health Insurance Institute of Slovenia - HIIS (Zavod za zdravstveno zavarovanje Slovenije - ZZZS) was founded on March 1, 1992, according to the Law on health care and health insurance. Institute conducts its business as a public institute, bound by statute to provide compulsory health insurance and compulsory long-term care insurance.
In the field of compulsory health insurance and compulsory long-term care insurance, the Institute's principal task is to provide effective collection (mobilisation) and distribution (allocation) of public funds, in order to ensure the insured persons quality rights arising from the said funds. The rights arising from compulsory health insurance, furnished by the funds collected by means of compulsory insurance contributions, comprise the rights to health care services and rights to financial benefits (sick leave pay, reimbursement of travel costs). The rights from compulsory long-term care insurance include non-cash rights (long-term care in an institution or at home, caregiver of a family member) and cash benefits.
The Institute comprises 10 regional units and 45 branch offices distributed around the territory of Slovenia. The functional unit the Information Centre and the Directorate complete the Institute structure. At the end of 2025, the Institute staff numbered regular 905 employees.
The Institute is governed by an Assembly, whose members are the (elected) representatives of employers (including the representatives of the Government of the Republic of Slovenia) and employees. The executive body of the Assembly is the Institute Board of Directors.
In 2025, the total Institute expenditure amounted to 5.97 billion EUR. This amount refers to the expenditure of (public) funds, collected mainly on the basis of contributions paid by employers and employees, and by several other categories of contribution obligors.
Vision and Values of the ZZZS
The vision of the Health Insurance Institute of Slovenia is to become a leading example of public service in Slovenia, supporting the health of insured persons throughout their lives through trust, professionalism and excellence.
The values embraced by the Institute in the Strategic Development Programme 2026-2030 are solidarity, equality, collaboration, dignity and efficiency.
Strategic Development Programme 2026–2030
The strategic goals of the Strategic Development Programme 2026–2030 are:
1. The insured person at the Centre (a new portal providing transparent access to e-services; establishment and development of long-term care services).
2. A Partner in Healthcare (co-management of waiting times; cooperation in addressing health-related absenteeism; ensuring a transparent, high-quality and financially sustainable CHI system).
3. A Modern and Reliable Health Insurance Institute of Slovenia (implementation of a new operating model, a new information systems platform and artificial intelligence; becoming an even more responsible and supportive employer).
Key areas offering the greatest opportunities for the modernisation and optimisation of ZZZS operations include: advancing and upgrading digitalisation; introducing artificial intelligence - enabled solutions to support better governance and decision-making; improving cost efficiency and implementing the principle that “money follows the insured person”; strengthening workforce development by attracting top talents and ensuring the acquisition of relevant knowledge and skills; reinforcing the role of the ZZZS as a promoter of healthy lifestyles; and pursuing measures to reduce health-related absenteeism.
The implementation of the strategic activities will involve collaboration with external experts and institutions, reflecting both the need for and the ZZZS's clear commitment to partnership and cooperation with stakeholders across the health sector and beyond in delivering the Strategic Development Programme.
